Refund Policy

Last updated: October 11, 2026

Map Tools: Fake GPS & Tracker
Refund and Cancellation Policy
Last Updated: October 11, 2026

1. Free Use and Paid Tiers
The App is free to download and its core features can be used free of charge. Some features are locked to a paid (premium) tier, and the free tier applies a daily usage limit (quota) to certain features. The App shows no ads.

The paid tier is offered under three plans:
• Monthly subscription — renews automatically
• Annual subscription — renews automatically
• Lifetime access — a one-time purchase; it is not a subscription and does not renew

All purchases are made through Google Play. The developer operates no payment channel that collects money directly.

2. Subscriptions (Monthly / Annual)

A. Subscription Management
• Subscriptions are managed through Google Play Store
• Billing occurs at the frequency you select (monthly/annual)
• Subscriptions renew automatically unless cancelled before the renewal date

B. Cancellation
• You may cancel at any time via Google Play Store > Subscriptions
• Access to paid features continues until the end of the current billing period
• Cancellation does not mean an automatic refund for past periods
• Deleting the app does NOT automatically CANCEL active subscriptions

3. Lifetime Access (One-Time Purchase)
Lifetime access is a one-time in-app purchase, not a subscription. There is therefore no renewal period to cancel, and its refund regime differs from that of subscriptions: requests are assessed under Google Play's refund rules that apply to one-time purchases. Lifetime access is tied to the Google account it was purchased with and can be restored on devices signed in with that account.

4. Refund Requests
• All refund requests — whether for a subscription or a lifetime purchase — are processed under Google Play Store policies
• Submit refund requests through Google Play purchase history
• Refunds are entirely at Google's discretion
• The developer cannot process direct refunds outside of Google Play
• If you believe an issue is technical, contacting us before requesting a refund may speed things up

5. Non-Refundable Situations
Under no circumstances will refunds be issued for:
• Consequences arising from your use of mock locations in third-party apps (including but not limited to account bans, suspensions, or restrictions)
• Dissatisfaction with mock location functionality or accuracy
• Android security policy changes that affect mock location features
• Device incompatibility issues not reported to support prior to refund request
• Dissatisfaction with the daily usage limits of the free tier
• Violation of the Terms of Service

6. Technical Support
If the App is not working properly on your device:
• Contact support first: luraventis@gmail.com
• Include your device model, Android version, and a description of the issue
• We will make reasonable efforts to resolve technical issues

7. Contact
For questions about this policy: luraventis@gmail.com
For Google Play refund procedures: Google Play Help Center (https://support.google.com/googleplay/answer/2479637)

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Change Note (August 2, 2026): The page was brought in line with the App's paid tiers. The statement that the App is entirely free with no in-app purchases was removed; the monthly subscription, annual subscription, and lifetime one-time purchase plans, along with the free tier's daily usage limits, are now described. A separate section states that the lifetime plan is not a subscription and that its refund regime differs from that of subscriptions. The App was renamed from "Location Simulator – Mock GPS" to "Map Tools: Fake GPS & Tracker"; all references in this document were updated. Page URLs are unchanged.